By: Jackie Sears
Public relations
practitioners tend to get a bad name for themselves because of the way the
media and how Hollywood portrays it as an “image making” career. From an
outside perspective, public relations might look exactly like the previous
statement. Contradictory to that belief, PRSA has stated that PR as a
profession and its reputation is founded on a platform to protect integrity and
public trust (PRSA). This is grounded in the PRSA Code of Ethics, which “promotes
advocacy, honesty, loyalty, professional development and objectivity”.
The field in
which public relations practitioners work within is one where ethical dilemmas
are around every corner and cannot be avoided. Since this line of job has an
intertwine of media and business environment, there have been instances of poor
management correlating with problems of not being ethical in the field (Lee,
2012). Public relations may be founded on being honest and objective, but has
leaned more towards loyalty of the client, prioritizing the client over
applying the professional ethical code (Harrison, 2005). This is found in the
practices of virtue-based PR ethics, which only focuses on what is ethical for
an individual instead of what is the correct thing to do.
Studies have
been researched over public relations and whether or not it remains ethically
driven. As of today there is not an
abundance of support for ethics training and baseline education of current
practitioners. If this is true, it highlights a misunderstanding of the career
that needs to be reinterpreted and valued in current and future public
relations practitioners. The value of following the code of ethics needs to be
placed in top of mind in order for practitioners to make ethical decisions
applied in difficult situations that aren’t being used today. In the end, it
will be harder to dig the firm out of an unethical situation ignored by the PR
practitioners rather than be ethical and honest with the public in the first
place.
PR practitioners
will be more ethical because of all of the training we receive as students
studying the field and case studies that have been done about other companies
that are made available to the public. The code of ethics may not offer what to
do in certain difficult ethical situations, but there is never a new problem
that a PR firm or organization has not faced. This highlights the importance of
studying what other firms have done and taking note of what to do in crisis
communication plans. There is never a way to be ready for a crisis or how to
handle an ethical situation, but there is a way to take in consideration of the
client, the public and the reputation of the PR firm through research and doing
what is right. It is important to be loyal to your client, but if your client
isn’t able to ethical and loyal to its audience, it is important to consider
dropping the client or confronting the client to stand up for ethical
practices.
Sources Cited:
Harrison, K., & Galloway, C. (2005). Public relations ethics:
A simpler (but not simplistic) approach to the complexities. Retrieved from http://www.prismjournal.org/fileadmin/
Praxis/Files/Journal_Files/Issue3/Harrison_Galloway.pdf
Praxis/Files/Journal_Files/Issue3/Harrison_Galloway.pdf
Lee, S. (2012). Ethics Management in Public Relations:
Practitioner Conceptualizations of Ethical Leadership, Knowledge, Training and
Compliance. Retrieved from
https://learn.unt.edu/bbcswebdav/pid-3447337-dt-content-rid-47298209_1/courses/JOUR.4470.001-NT752.1161.1/PREthics2.pdf
PRSA. (2009-16). Ethical Guidance for Today's Public
Relations Practitioners from PRSA. Retrieved from
https://www.prsa.org/aboutprsa/ethics/#.Vvk9Hz_NWCS
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